Terms of Service

1. Definitions

"Platform": Refers to the Clore.ai website, applications, and underlying technology that facilitates the renting and provision of computational resources.

"User": Any individual or entity that registers for an account or uses the Services. Users can be "Renters" or "Hosts."

"Renter": A User who rents computational resources (e.g., GPU instances) through the Platform.

"Host": A User who lists and makes their computational hardware available for rent through the Platform.

"Instance": A virtual machine or containerized environment, including associated computational resources (CPU, GPU, RAM, storage), made available by a Host and rented by a Renter.

"Content": Any data, code, software, information, or materials uploaded, processed, or transmitted by Users in connection with the Services.

2. Account Terms

Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements.

Account Registration: You must register for an account to access certain features of the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify Clore.ai immediately of any unauthorized use of your account. Clore.ai cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

One Account: Each individual or entity is generally permitted to have one Clore.ai account. Operating multiple accounts for the purpose of circumventing these Terms or any platform limitations is prohibited.

3. Use of Services

License: Subject to your compliance with these Terms, Clore.ai grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services.

Acceptable Use: You agree not to use the Services for any purpose that is illegal, harmful, or otherwise objectionable. This includes, but is not limited to:

• Activities that violate any local, state, national, or international law or regulation.
• Distributing malware, viruses, or any other malicious software.
• Engaging in denial-of-service attacks or any other activity that disrupts or interferes with the Services or the networks connected to the Services.
• Infringing on the intellectual property rights of others.
• Storing or transmitting illegal content, including but not limited to child sexual abuse material.
• Attempting to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to the Services.

Cryptocurrency mining: Mining cryptocurrencies on rented machines is allowed. It is treated like any other workload and is subject to these Terms and to the laws that apply to you.

4. Prohibited Conduct and Grounds for Account/Instance Suspension or Termination

Violation of these Terms, including the prohibited conduct outlined below, may result in immediate suspension or termination of your account, de-listing of your hardware, forfeiture of funds (as further detailed in Section 10), and/or legal action, at Clore.ai's sole discretion.

Clore.ai reserves the right to suspend or terminate accounts or specific hardware listings for, but not limited to, the following reasons:

• Self-Renting: Renting your own listed hardware, or coordinating with others to do so, for the primary purpose of artificially generating rewards, reputation, or transaction volume. This activity is considered fraudulent and a form of theft from the platform and its users.
• Interference with Renter Environments: Any unauthorized access, modification, tampering, or interference with the Clore Docker container, software environment, running processes, or data of a Renter's active instance. Hosts must ensure the integrity and isolation of Renter environments.
• Hardware Spoofing or Misrepresentation: Listing hardware with certain specifications (e.g., "5 x RTX 5090") and then providing inferior, different, or fewer resources (e.g., "1 x GTX 1060") to a Renter during an active rental. This includes any bait-and-switch tactics.
• Artificial Inflation of Specifications: Knowingly and falsely overstating hardware specifications, such as the number of CPU cores, amount of VRAM, clock speeds, available disk space, benchmark scores, or other performance metrics, in machine listings.
• Exploitation of Platform Vulnerabilities: Identifying and using any bug, vulnerability, or loophole in the Clore.ai platform or its associated systems to unfairly increase metrics (such as Machine Future Proofness - MFP, or any other performance/reliability score), gain unauthorized access, disrupt services, or otherwise obtain an unfair advantage.
• Fraudulent Activities: Bypassing or attempting to bypass Clore.ai service fees. Abusing referral programs, promotional offers, or reward systems. Any other form of financial fraud, misrepresentation, or deceptive practices in connection with the use of the Platform.

Illegal Activities: Using the platform for any illegal purpose, including but not limited to hosting or distributing illegal content, engaging in unauthorized network scanning, or launching attacks.

Violation of Third-Party Rights: Infringing upon intellectual property rights, privacy rights, or other rights of third parties.

Malicious Software: Uploading, running, or distributing viruses, malware, ransomware, or any other harmful code.

Resource Abuse: Engaging in activities that excessively consume network bandwidth or computational resources in a way that degrades the service for other users or the host, beyond the agreed-upon rental terms.

Clore.ai will investigate suspected violations. We reserve the right to determine, in our sole discretion, whether a violation has occurred and the appropriate response.

5. Host Terms (Providers of Hardware)

If you use the Services as a Host, the following terms apply:

Listing Hardware: You are responsible for the accuracy and completeness of your hardware listings, including specifications, availability, and pricing.

Hardware Maintenance: You are responsible for maintaining your hardware in good working order and ensuring it meets the specifications described in your listing.

Software Environment: You agree to install and maintain any Clore.ai-required software on your host systems to enable proper functioning, monitoring, and management of instances by Renters and the Platform. You must not tamper with or disable this software.

Availability: You are expected to maintain high uptime for your listed hardware. Frequent or unannounced downtime may affect your Host reputation and earnings.

Data Security and Privacy (for Renters): You must not access, monitor, or interfere with any Renter's data or activities on instances running on your hardware, except as strictly necessary for troubleshooting and with explicit permission or as required by law.

Compliance: You must comply with all applicable laws and regulations regarding the provision of your hardware.

Payment: Clore.ai will facilitate payments from Renters to Hosts, deducting applicable service fees. Payment schedules and methods will be detailed on the Platform. You are responsible for any taxes on your earnings.

6. Renter Terms (Users of Hardware)

If you use the Services as a Renter, the following terms apply:

Payment: You agree to pay all fees associated with your use of rented Instances, as specified on the Platform at the time of rental. Payments are typically pre-paid or charged based on usage.

Resource Usage: You are responsible for your usage of rented resources. You must not exceed allocated resources in a way that disrupts the Host or other users.

Content Responsibility: You are solely responsible for all Content you upload, process, or store on rented Instances. You warrant that you have all necessary rights to use such Content and that its use does not violate any laws or third-party rights.

Data Backup: You are responsible for backing up your own Content. Clore.ai and Hosts are not responsible for any loss of Content.

Software Licensing: You are responsible for ensuring you have the necessary licenses for any software you install or use on rented Instances.

7. Bare Metal Services

This Section applies to dedicated servers that Clore.ai supplies from third-party data center capacity ("Bare Metal Services"), however the order is placed, including through the Bare Metal page, a configurator embedded on another page of the Site, or a sales enquiry. It applies in addition to the rest of these Terms. Where anything else in these Terms, on the Site, in documentation, in the order flow, in emails or in any other communication conflicts with this Section in relation to Bare Metal Services, this Section prevails. It applies to Bare Metal orders placed after it was published on the Site, and you accept it for each order when you place that order.

What You Order: A Bare Metal order gives you exclusive use of dedicated physical servers with the GPU model, number of GPUs and region shown at checkout, and with hardware specifications substantially as described for that configuration, for the fixed period you choose (the "Rental Term"). The data center within the region, and components of equal or better performance, may vary. Statements in the specifications about data center tier, redundancy, network capacity or uptime are covered by "Uptime and Service Statements" below. Bare Metal servers are not listed by Hosts, are not billed per minute, and Section 5 does not apply to them.

Clore.ai's Role: Bare Metal servers are owned, housed and operated by independent third-party data center operators and hardware suppliers (each a "Provider"; Hosts under Section 5 are not Providers). Clore.ai acts as an intermediary: it obtains capacity from Providers and makes it available to you in its own name and at its own price. You have no contract with any Provider. Clore.ai does not own or operate the servers or the data centers and does not control their power, cooling, network or physical security. Clore.ai's obligations to you are only those stated in this Section, and Clore.ai is not responsible for any act, omission, outage, failure or delay of a Provider.

Business Use: Bare Metal Services are offered only to businesses and are not available to consumers. By placing a Bare Metal order, you confirm that you are acting for the purposes of your trade, business or profession and not as a consumer.

Payment and No Cancellation: The price of a Bare Metal order is fixed when you place it and is paid in full in advance from your Clore.ai balance. Once paid, an order is final: you cannot cancel, shorten, pause, downgrade or transfer it, and Bare Metal payments are not refundable, in whole or in part, except where mandatory law requires otherwise. Any change in the value of the cryptocurrency you paid with is at your risk. A longer term or additional servers require a new order, which is separate and may be delivered on different servers.

Delivery: After payment, the Provider prepares the servers and Clore.ai makes their access details (such as IP addresses and SSH or other login details) available in your account or by email ("Delivery"). Delivery times shown on the Site, in the order flow, in emails or in other communications, such as "typically within 48 hours," are estimates only. Delivery may take up to 30 calendar days after payment, and longer for as long as a Force Majeure Event (defined below) lasts. Delivery within that time is not a breach of these Terms and does not entitle you to cancel the order, to a refund or to any compensation. Clore.ai may deliver an order of several servers in parts. Time lost because of you, for example an invalid SSH public key you supplied, or a late reply to a request from Clore.ai or a Provider for an SSH key, identity or business details or other information, does not count toward those 30 days. A delivered server is treated as matching your order unless you report a problem with it to [email protected] within 72 hours after its Delivery.

Rental Term: The Rental Term of each server starts on its Delivery and ends automatically when the number of days you ordered has passed. It does not renew. Until Delivery, any end date shown in your account is provisional.

Order Deemed Performed: Once a Bare Metal server (including any replacement for it) has been available to you for more than 10% of its Rental Term in total, whether or not you use it (for example, more than 36 days of a 360-day term, or more than 3 days of a 30-day term), the order is deemed performed in full for that server. A server is available while it can be reached with the access details provided, even if its performance is degraded; a period counts as unavailable only if you reported it to [email protected] while it lasted and Clore.ai or the Provider confirmed it. If the server then becomes unavailable, or its Rental Term ends early, for any reason, including a Provider failure, the closure of a data center or a Force Majeure Event, no refund, Service Credit or other compensation is owed for the remaining time. Clore.ai may still, at its sole discretion, offer a replacement or an extension.

Force Majeure: Clore.ai is not liable for any failure, delay or interruption in Delivery or in the availability of Bare Metal Services caused by a Force Majeure Event. A "Force Majeure Event" is any event beyond Clore.ai's reasonable control and, whether or not foreseeable and whether it affects Clore.ai, a Provider or a data center, each of the following: power or grid failure, fire, flood, cooling failure, natural disaster, epidemic, war, terrorism, civil unrest, strikes, acts or orders of any government or authority, sanctions, export controls or other restrictions on hardware, seizure or inspection of equipment, failure of networks or upstream carriers, cyberattacks, shortages of hardware or components, and the insolvency, closure, suspension or failure of a Provider or of its own suppliers. You agree that the events in this list are outside Clore.ai's control. While a Force Majeure Event lasts, Clore.ai's obligations are suspended, the Rental Term keeps running and no refund is owed. If a Force Majeure Event prevents Delivery or use of a server for more than 30 days in a row, Clore.ai may end the order for that server by notice to you, and no refund is owed.

Uptime and Service Statements: Uptime figures (such as 99.99%), data center tier ratings, replacement windows, response times, reports and similar statements on the Bare Metal page, in FAQs, on landing pages, in the order flow, in emails or in other communications describe the standards Clore.ai asks of its Providers and the targets they work to. They are not a guarantee by Clore.ai, are not part of your order, and do not entitle you to a refund, credit or compensation, including compensation described as automatic. Scheduled maintenance, short interruptions, hardware replacement and network incidents are a normal part of running physical servers and are not a breach of these Terms.

Your Responsibilities: You get administrator (root or sudo) access and are solely responsible for the operating system, software, configuration and security of the servers, for everything that runs on them, and for keeping your access credentials safe. Sections 3, 4 and 6 apply to Bare Metal servers as if they were Instances. You must comply with the export control and sanctions laws that apply to the hardware and give Clore.ai or the Provider the identity and business information they reasonably request; Clore.ai may refuse, suspend or end an order to comply with those laws or a Provider's requirements, and no refund is owed. Providers may apply their own network and acceptable use rules and may restrict or suspend a server in response to abuse reports, legal requests or a threat to their network, and Clore.ai may suspend or end a Bare Metal order if you breach these Terms. A restriction, suspension or termination under this paragraph does not entitle you to a refund. Clore.ai ends a paid Bare Metal order early only for a reason set out in this Section or in Section 10 (Forfeiture for Fraudulent Activity). Closing your account during a Rental Term ends your access to its servers, and no refund is owed. Providers keep physical and remote management access to the hardware for maintenance and repair.

Your Data: You are responsible for backing up your data and for erasing sensitive data before the Rental Term ends. When the Rental Term ends, or an order is ended early, access stops, and the disks may be wiped at any time after that. Clore.ai asks Providers to wipe disks at the end of a term but does not guarantee it. Neither Clore.ai nor any Provider is liable for loss of, or access by others to, data left on a Bare Metal server.

Remedies and Liability: To the fullest extent permitted by applicable law, if Clore.ai is responsible under these Terms for a delayed, interrupted, degraded or undelivered Bare Metal server, your only remedy is one of the following, chosen by Clore.ai: replacement servers of the same or a higher specification (possibly in another data center or from another Provider), an extension of the Rental Term, or a Service Credit. Clore.ai may also offer any of these at its sole discretion in other cases. A "Service Credit" is an amount added to your Clore.ai account that can be used only to pay for Clore.ai services and cannot be withdrawn or transferred; it is not a refund. Section 13 (Limitation of Liability) applies to Bare Metal Services. In addition, Clore.ai's total liability for a Bare Metal order never exceeds the price paid for the part of the Rental Term of its servers that was neither provided nor deemed performed under "Order Deemed Performed", and for a server deemed performed nothing further is owed.

Separate Agreements: Only a separate written agreement signed (including electronically) by an authorized representative of Clore.ai, such as a service level agreement, can change this Section for a particular order, and that agreement prevails over these Terms to the extent they conflict. Messages from Clore.ai staff, chat replies and sales emails do not change this Section.

Mandatory Law: Nothing in this Section limits or excludes liability for harm caused intentionally or by gross negligence, or any other liability that cannot be limited or excluded under applicable law. Every other limitation in this Section applies to the greatest extent the law allows.

8. Fees and Payment

Service Fees: Clore.ai charges service fees for facilitating transactions on the Platform. These fees will be clearly disclosed to you before you confirm a transaction.

Payment Processing: We may use third-party payment processors to handle payments. Your use of such third-party services will be subject to their terms and conditions.

Taxes: Users are responsible for determining and paying any applicable taxes arising from their use of the Services.

Refunds: All fees are non-refundable except as expressly stated in our refund policy (if any) or as required by applicable law. Clore.ai may, in its sole discretion, offer credits or refunds on a case-by-case basis.

9. Intellectual Property

Clore.ai IP: The Services, including the Site, Platform, software, trademarks, logos, and all underlying technology, are the property of Clore.ai or its licensors and are protected by copyright, trademark, and other intellectual property laws.

User Content: You retain ownership of your Content. By using the Services, you grant Clore.ai a limited license to access, use, and process your Content solely for the purpose of providing and improving the Services.

10. Termination

Termination by You: You may terminate your account at any time by following the instructions on the Site.

Termination by Clore.ai: We may suspend or terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include, but are not limited to, violation of these Terms (especially Section 4: Prohibited Conduct).

Effect of Termination and Forfeiture of Funds: Upon termination, your right to use the Services will immediately cease. If your account is terminated, your Content may be deleted.

Forfeiture for Fraudulent Activity: If Clore.ai terminates your account due to fraudulent activities, including but not limited to self-renting (as defined in Section 4) or other actions deemed as theft or severe misuse of the platform, Clore.ai reserves the right to seize and retain any funds, credits, or balances associated with your account as partial compensation for damages incurred by Clore.ai and its community. This action will be taken at Clore.ai's sole discretion after an internal investigation. Hosts may also lose access to unpaid earnings if termination is due to a violation of these Terms.

11. Platform Funds and Withdrawals

All deposits, payments, and funds transferred to the Platform by Users (whether in cryptocurrency, tokens, fiat, or any other form) are considered voluntary, non-refundable contributions made at the User's sole discretion and risk.

Clore.ai acts solely as a facilitator and makes no guarantees regarding the availability, timing, or processing of withdrawals from the Platform.

Clore.ai reserves the right, at its sole and absolute discretion, to approve, delay, limit, or decline any withdrawal request for any reason, including but not limited to:

• Suspected fraudulent activity.
• Violation of these Terms.
• Regulatory compliance requirements.
• Security concerns.
• Operational considerations.

By depositing funds or using the Platform, you acknowledge and agree that Clore.ai shall have no obligation to process withdrawals and that all funds on the Platform are held at Clore.ai's discretion.

Users assume all risk associated with depositing funds on the Platform. Clore.ai shall not be liable for any losses, damages, or claims arising from the inability to withdraw funds.

By using the Services, you expressly acknowledge, understand, and agree to all terms in this section.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

CLORE.AI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, OR AS TO THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SERVICES.

CLORE.AI ACTS AS A MARKETPLACE FOR HOSTED HARDWARE AND AS AN INTERMEDIARY FOR BARE METAL SERVICES, AND IS NOT RESPONSIBLE FOR THE CONDUCT OF ITS USERS (BOTH RENTERS AND HOSTS), THE QUALITY OR RELIABILITY OF HOSTED HARDWARE, THE ACTS, OMISSIONS OR FAILURES OF PROVIDERS OF BARE METAL SERVICES OR THEIR DATA CENTERS, OR THE CONTENT PROCESSED BY RENTERS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CLORE.AI, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT CLORE.AI HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL CLORE.AI'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE GREATER OF (I) THE AMOUNT YOU HAVE PAID TO CLORE.AI FOR ACCESS TO AND USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT(S) GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (USD $100).

14. Indemnification

You agree to defend, indemnify, and hold harmless Clore.ai, its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Services
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your Content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Services.

15. Modifications to the Service and Terms

Clore.ai reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. We also reserve the right to modify, suspend, or discontinue the Services (or any part thereof) with or without notice at any time.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Prague, Czech Republic, using the English language in accordance with the Arbitration Rules and Procedures of the Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic then in effect.

17. General Conditions

Entire Agreement: These Terms constitute the entire agreement between you and Clore.ai concerning your use of the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Clore.ai.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

No Waiver: The failure of Clore.ai to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: These Terms are personal to you, and are not assignable, transferable, or sublicensable by you except with Clore.ai's prior written consent. Clore.ai may assign, transfer, or delegate any of its rights and obligations hereunder without consent.

Notices: Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Clore.ai (i) via email (to the address that you provide) or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Contact Information

If you have any questions about these Terms or need to contact us for any reason, you can reach us via the following email addresses:

General Inquiries & Support: [email protected]

Business & CEO Office: [email protected]

Marketing & Partnerships: [email protected]